Welcome to www.sonoluxa.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our innovative audio-visual technology platform, including browsing, purchasing, and engaging with content related to our artfully crafted Bluetooth speakers, sound-light integration devices, and projection lighting systems. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by technology enthusiasts and design aficionados seeking premium audio-visual experiences. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product specifications or proprietary technical information (which would compromise our carefully developed acoustic algorithms and lighting technologies), (2) engage in commercial resale of items purchased from our collection (as we maintain strict quality control and warranty validation through direct sales), or (3) interfere with site operations through any means (including but not limited to manipulating pricing systems, disrupting checkout processes, or attempting to reverse-engineer our proprietary sound-light synchronization technologies). Violations may result in immediate account termination and legal action to protect our intellectual property and brand integrity in the competitive audio-visual technology market.
All visual, audio, and textual content displayed on the Site—including but not limited to product demonstrations, acoustic performance data, lighting effect visualizations, technical specifications, logo designs, and interactive installation guides—constitutes the exclusive intellectual property of www.sonoluxa.com or its authorized licensors. This encompasses our distinctive sound-wave visualization patterns, proprietary light synchronization algorithms, acoustic engineering patents, and unique projection mapping technologies which are protected under international copyright, trademark, patent, and industrial design laws. Any unauthorized reproduction, modification, distribution, reverse-engineering, or commercial exploitation of this content—whether for educational, competitive analysis, or personal purposes—is strictly prohibited without our express written consent, particularly regarding our patented sound-light synchronization systems and acoustic optimization technologies.
While we make every effort to ensure complete accuracy in product representations—including color temperature specifications for lighting elements (noting that screen calibrations may vary), precise acoustic performance metrics (with detailed frequency response charts provided), and technical compatibility disclosures—occasional discrepancies may occur in our technologically advanced collections. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented connectivity specifications, lighting intensity measurements, or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days, ensuring our commitment to transparent technological representation.
To maintain equitable access to our technologically sophisticated products with limited production runs, we may implement purchase restrictions on select models (particularly during new technology launches or limited edition artistic collaborations). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical SKUs, shipping to freight forwarders, suspicious payment patterns, or orders suggesting commercial installation purposes). Our platform exists to serve individual enthusiasts and design professionals who appreciate the engineering artistry behind each audio-visual creation.
All orders undergo meticulous technical inspections and quality assurance testing before dispatch to ensure optimal performance of both audio and lighting components. Processing typically requires 3-5 business days (excluding weekends and holidays) to verify each device meets our exacting acoustic and illumination standards. International shipments may require 14-28 business days for delivery, subject to customs clearance procedures and technical compliance verification beyond our control. During peak seasons or new technology launches, processing times may extend to 5-7 business days. Customers will receive shipment tracking information via email once their order completes technical validation and enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unused, undamaged products in original packaging with all protective films and accessories intact. Return shipping costs are the customer's responsibility unless the return results from our error or technical malfunction. Refunds will be processed within 14 business days of receiving and inspecting the returned merchandise at our technical facility. Final sale items (clearly marked as such) are ineligible for returns. For technical validation purposes, all returned devices undergo comprehensive diagnostic testing to verify operational integrity before refund processing. Exchange requests for different models are subject to current inventory availability and technical compatibility verification.
The Site may feature curated links to audio technology reviews, lighting design publications, artistic installation showcases demonstrating our products in contextual applications, or complementary technology accessory providers. These third-party resources operate independently from www.sonoluxa.com, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms, particularly those involving technical specifications or installation guidelines that may affect product performance.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic technology launches or firmware update periods), (2) perpetual inventory availability of specific models (as many incorporate limited-production components), or (3) absolute immunity from technological disruptions that may temporarily affect browsing, configuration tools, or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions involving sophisticated audio-visual equipment.
To the maximum extent permitted under applicable law, www.sonoluxa.com shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, logistical errors, or specialized handling requirements for sensitive electronic components), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as opportunity costs from temporary service interruptions during critical firmware updates), or (4) third-party actions involving our products (including unauthorized installation service claims, technical misrepresentations, or compatibility issues with non-certified accessories). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on technological innovation and performance optimization rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect technological evolutions (such as new connectivity standard integrations, firmware update protocols, or sustainability initiatives), legal compliance requirements in various markets, or enhanced customer service protocols for technical support. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the rapidly evolving audio-visual technology sector.
For questions regarding these Terms or any technical inquiries, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during product launches or major firmware update periods. Our technical support specialists are specially trained to address both acoustic performance and lighting technology questions.
